HR Manager

We are recruiting for a HR Manager.

This is a permanent contract, after a successful six-month probation period.

The role is 30 hours per week, which can be worked over four days, or flexibly over five days.

The starting salary for this role is between £35,000 to £40,000 per annum FTE (£28,000 to £32,000 per annum for 30 hours per week), depending on experience.

Benefits while working for Westcountry Rivers Trust include:
• 25 days Annual Leave per annum, with a reward for long service – an additional 1 day per year for each year worked over 5 years, up to a maximum of 30 days for employees with 10 years continuous service.
• Additional Leave covering the Christmas Closure period.
• 9% Employer Pension, plus Life Assurance cover.
• Flexible working.

Apply by midnight on Sunday 2 June 2024 by CV and Covering Letter, stating how you meet the requirements of the role, to:

Interviews will be held in person at our offices in Stoke Climsland on Monday 17 June 2024.

If you require any reasonable adjustments during the recruitment process, or for queries about the application process, please contact [email protected]

If you would like an informal discussion about the role, please contact Kasia Lewis, Head of Resources via [email protected]

About the Role

This is an exciting opportunity to join Westcountry Rivers Trust as we continue to develop and strengthen our HR function.

The HR Manager will report to the Head of Resources and will line manage the HR Officer. They will collaborate with colleagues across our Shared Services team and work closely with line managers to provide professional and pragmatic advice on all aspects of people management, reflecting current employment legislation and good practice.

This role will require the role holder to be able to work autonomously using their own initiative with a professional, approachable, manner.

The HR Manager will work closely with the Head of Resources to develop and continuously improve the HR service provided to the Trust.

Our aim is to create a positive and supportive work environment, to be an employer of choice while adopting a proactive strategic approach to wellbeing, talent, development, retention, and employee relations.

At the Trust, we support hybrid working with the opportunity to work from home. The HR Manager will be expected to come into the office at least one day a week with occasional travel to off-site meetings, employment law updates, team and Trust away days etc. Our office is at Stoke Climsland, near Callington.

• Build and maintain relationships with line managers to provide support including giving professional pragmatic HR advice and guidance in all areas of HR policy and practice.
• Manage, develop, and monitor HR processes and support line managers throughout the full employee lifecycle (e.g. recruitment, on-boarding, induction, probation, exit interviews), with assistance from the HR Officer.
• Help to build confidence and capabilities within line managers at the Trust, enabling managers to deal with people management issues confidently and appropriately.
• Support the Head of Resources to develop, and continuously improve, the quality and value of the HR service provided to the Trust. This will include reviewing, recommending, and implementing improvements to HR processes, policies and procedures, ensuring they are legally compliant.
• Develop manager toolkits and resources to support HR policies and identify and provide training where appropriate to ensure consistency across the Trust.
• Provide professional and timely advice on HR matters to all levels in the organisation.
• Manage the HR Officer and provide oversight of HR administrative tasks.
• Advise managers on, and manage, employee relations casework including disciplinaries, grievances, absence, effectively considering business risk at all stages, with support from the Head of Resources where appropriate.
• Manage the HR-related aspects of apprenticeships including the setup, monitoring, and liaison with the provider.
• Ensuring timely and accurate workforce information is available as required, with the assistance of the HR Officer, for the Head of Resources for the purposes of Board reporting and Leadership Team meetings.
• Take a proactive approach to reviewing employee data to identify trends, issues, and opportunities to inform discussions with the Head of Resources.
• Provide support, and lead on, a range of HR projects and initiatives and support the creation of the monthly staff newsletter.
• Working with the Head of Resources, contribute to the evaluation of training using feedback to measure effectiveness.
• Maintain CPD to keep up to date with changes to employment law, ACAS guidance and good practice.
• Promote equality, diversity and inclusion as part of the culture of Trust.
• Maintain confidentiality of all information and discussions and ensure compliance with GDPR.
• To deputise for the Head of Resources on HR related matters.
• To carry out other duties relevant to your role as reasonably required by the Head of Resources or Director of the Trust.
Person specification.

Knowledge and Experience:
• Demonstrable experience of delivering a wide range of HR generalist services in a similar role.
• A robust working knowledge of HR processes.
• Up to date and thorough knowledge of employment law, ACAS principles and best practice with the ability to apply it practically to workplace situations.
• Understanding of current trends, challenges, and emerging practices in the field of Human Resources.
• Experience of managing own employee relations case load including disciplinary, grievance, absence etc considering organisational risk, and the ability to liaise with legal advisors.
• Experience of working with managers on HR matters to inform both operational and strategic decision making.
• Ability to provide professional HR advice to managers of all levels and supporting managers across a full range of HR activities and employee relations issues.
• Experience of proactively identifying HR priorities and future challenges and implementing appropriate solutions.
• Ability to align HR advice and support with business need and strategic direction.
• Commitment to CPD and evidence of an active CPD plan.
• Desirable – HR experience in a similar role in the Charity Sector.
• Desirable – Line Management experience.

Skills and Competencies:
• A proactive approach with the ability to work with initiative and autonomously, but also within a team.
• Strong communication, interpersonal, influencing and empathy skills.
• The ability to use information objectively and apply sound judgement in order to make decisions.
• Ability to demonstrate complete confidentiality, discretion, tact and diplomacy at all times, whilst mindful of observing safeguarding and professional standards.
• Adaptable and organised in prioritising workload and working effectively to deadlines with minimum supervision.
• The ability to foster and maintain successful working relationships with colleagues and contacts.
• High level of accuracy, attention to detail and numeracy skills.
• Ability to deal with confidential information with tact and discretion, with a practical understanding of the principles of GDPR and data protection.
• An understanding of, and commitment to equality, diversity, and inclusion in the workplace.

• HR qualifications or experience comparable to Level 5 CIPD.

The above are Essential criteria unless indicated as Desirable


  • Organisation: Westcountry Rivers Trust
  • Salary: £35,000 to £40,000 per annum FTE (£28,000 to £32,000 per annum for 30 hours per week)
  • Location: Stoke Climsland, Cornwall
  • Closing date: 2 June 2024
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