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Engagement Officer

About Thames21Thames21 is an environmental charity putting healthy rivers at the heart of community life. Through environmental improvements, community engagement, education and advocacy we bring about effective and lasting change by working hand-in-hand with communities to deliver tangible and measurable improvements to our network of rivers.Diversity at Thames21Equity, Diversity and Inclusion at Thames21 is key to our success and as such we employ staff from a diverse range of backgrounds, this we feel is key in ensuring that everybody has an equal opportunity and is not treated differently or discriminated against because of their characteristics. We value the voices of our individual employees, and we strive to work in a collaborative, innovative balanced way. The postholder must actively support this.About the projectsThe role is made up of projects located along the Ravensbourne Catchment, in Lewisham and Bromley, working with local communities to restore and enhance urban rivers and blue spaces; delivering habitat improvements, increasing biodiversity, improving fish passage and river connectivity, reducing erosion and flood risk, and creating healthier, more resilient natural environments for both wildlife and people.Purpose of the job We are seeking a skilled engagement officer to work on the Ravensbourne Catchment. This role offers an opportunity for the post holder to make a difference to a diverse area of London, with differing challenges and an array of ambitions. About youThe key skill for this role is being able to start and maintain a dialogue with people, sharing concerns and finding common ground. The project relies on creating strong networks of local institutions, such as schools and local authorities; grassroots organisations and groups; community leaders and representatives from the public and private sectors, including councillors and politicians.The key value for this role is curiosity. Being able to ask questions, listen and encourage people to get involved in whatever way they are able, will help you succeed.You’ll thrive in this role if you are able to work with communities to co-design and plan a broad range of activities with people living in the area. By working together with local people in diverse communities beside waterways, you will establish a new and positive ongoing relationship between Londoners and their blue spaces. Main duties and responsibilitiesIdentify, understand and represent the perspectives of key community groups and individuals, building strong, trusted relationships and resilient community networks across the Ravensbourne CatchmentWork collaboratively with project partners, including local authorities, landowners and community organisations, to ensure coordinated and effective project delivery. Plan and deliver a public programme of health and safety compliant activities that increase awareness, enjoyment and understanding of the project sites, project objectives and the wider Ravensbourne River Catchment. Collaborate withThames21’s Communications Team to promote projects, celebrate achievements and learnings; and produce high-quality content for the website and other channels.Work with the Thames21 Engagement & Learning and Catchment Partnership teams to incorporate project learnings into best practice and contribute to future funding applications. Represent Thames21 at community events, activities and partnership meetings, championing the organisation’s vision and work.Maintain accurate and organised records, ensuring all administrative and statistical data is captured and regularly uploaded to the Thames21 database.Implement robust monitoring and evaluation processes, gathering feedback from partners and participants, assessing project effectiveness, and contributing to internal quarterly reports and funder reports.Participate in Thames21 Team Meetings and contribute positively to a collaborative, supportive working environment. Other DutiesThis job description cannot cover every issue or task that may arise within Thames21. At various times the post-holder will be directed to carry out other reasonable duties in support of other Thames21 activities that are consistent with those in this Job Description.This role is ideal for those who: enjoy working with the general public, project partners, communities and other key stakeholdersare comfortable working in a flexible role and are happy to research and problem-solve for answers to questionsare comfortable working with data are happy to work in a role which comprises both desk work and field work A typical day is likely to involve keeping on track with what’s happening across the area, meeting with key partners, running community events or activities, or being alert to upcoming network meetings. You might be working from home, or out of our offices in Bow or Guildhall, or working with a community group or local organisation or institution, co-producing an engagement activity.You might be writing a case study or preparing a social media post. You may be working on strategic long-term plans on how to share the learnings from the project. You’ll be thinking both big and small on any given day. Learn more about the role and person specification in the document attached below and visit Thames21’s website to learn more about the organisation.ApplyThe closing date for applications is: 9am, Thursday 22nd October 2026. To apply for this position please, email an up-to-date copy of your CV and a covering letter to recruitment@​thames21.​org.​uk with the reference (EO0926), in the subject box of your email application.Interviews:29th October – 3rd November (subject to change) We appreciate the time you will have taken to apply to this role, and we do appreciate that it is disconcerting when you don’t hear back from a role you have applied for. However, due to the high number of applications we expect to receive, we are unable respond to or give feedback on individual applications, but we do want to be able manage expectations. Therefore, if you do not hear from us within 4 weeks of the closing date, please assume that your application has not been successful on this occasion.Please advise in your application if you are happy for us to contact you for any future opportunities should they arise, if you are not successful for this pos​i​tion​.No agencies please. 

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