Big River Watch Privacy Policy

This Privacy Policy describes our policies and procedures on the collection, use and disclosure of your information when you use the service and tells you about your privacy rights and how the law protects you.

We use your personal data to provide and improve the service. By using the service, you agree to the collection and use of information in accordance with this Privacy Policy.

Who we are

The Big River Watch is coordinated by The Rivers Trust and supported by partners and funding from: CIWEM and The Rivers Trust Foundation for Water Research (FWR) Legacy Fund and Catchment Systems Thinking Cooperative (CaSTCo) project from the Ofwat Innovation Fund.

The Rivers Trust is the controller for all processing of personal data for the purposes of the Big River Watch. The main Rivers Trust Privacy Notice is here.

Why are we collecting your information?

We will only ever use personal data in the ways you have asked us to. The Rivers Trust initially collects the minimum amount of personal data in order to run the Big River Watch Survey and to communicate with you. This Privacy Notice covers all the activities associated with the Big River Watch app and its survey.

The personal data about you that we may collect includes:

  • Name
  • Email address
  • Postcode
  • Application user error logs

In data protection terms we are using the ‘lawful basis’ of ‘Consent’ for collecting, processing your personal data.

All data held by The Rivers Trust is compliant with UK data protection legislation and the basis on which we process any personal data we collect from you, or that you provide to us, is covered by the Rivers Trust privacy notice.

How are we storing your information, and will we share it?

The personal data that we collect will be stored securely and complying with UK GDPR for as long as we may need to engage with you. We will then anonymise the survey data before we publish it. Personal data from Big River Watch is held in Supabase and Mailchimp, and that the anonymised survey data is held in Supabase and ArcGIS Online.

Sharing your personal information

We will share your personal data with local area organisations for the purpose of contacting you with information about future citizen science and river restoration activities in your area, and we will always adhere to current UK Data Protection Legislation in doing so. By participating in this survey, you will need to confirm acceptance for your response data to be shared by The Rivers Trust, and you will have the option to share your contact details with The Rivers Trust and your respective local area Rivers Trust.

Your rights and legal purpose

The GDPR (General Data Protection Regulation) clearly defines individual’s rights for your data. We are collecting and processing this data under Consent. Your rights are as follows:

  • you have the right of access to your data*
  • you have the right to correct your data if it is incorrect*
  • you have the right to ask for your data to be deleted*
  • you have the right to withdraw your consent at any time*

* For data that has not been anonymised

You should contact [email protected] at The Rivers Trust if you have a query about how your data is used in the research project.

If you have any concerns or complaints about how your personal data is being used, we will try to answer any questions you have. We can be contacted at [email protected]

You also have the right to lodge a complaint with the Information Commissioner’s Office. You also have the right to an effective judicial remedy against decisions of the Information Commissioner’s Office.

Deletion of Data

At any point during or after the project, any person who has provided Personal Data can request the destruction of the data by all Parties. Your anonymised data will be deposited in ArcGIS Online for storage, and it may be accessed by other researchers. On termination of the Big River Watch application, the River Watch Data Processor shall forthwith cease to process the Shared Personal Data.


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